How the Baltimore Ravens Combat
Spam and Hate on Social Media
Cassie Cherigo, Social Media Manager for the Baltimore Ravens, and Carly Brown, Sr. Client Success Manager at Respondology discuss how the Baltimore Ravens successfully transformed their social media platforms into positive and engaging spaces for fans.
How the Ravens utilized technology to significantly reduce volatile and threatening comments, creating a more positive environment during high-traffic events.
The importance of real-time comment monitoring and how it helps in protecting the fans and players and also helps maintain the integrity of the community.
How the Ravens’ Pride post became one of the most positive comment sections across all platforms, reflecting the team’s commitment to fostering inclusivity and respect.
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Meet your speakers
Cassie Cherigo
Social Media Manager / Digital Host
at The Baltimore Ravens
Carly Brown
Sr. Client Success Manager
at Respondology
40+ sports teams and leagues trust their social presence (and sanity) to Respondology
"The Vegas Golden Knights firmly believe that hockey is for everyone and that includes all hockey fans in the LGBTQ+ community. Our partnership with Respondology has ensured that our comment sections are for everyone as well. One of our most important organizational principles is to 'Ignore the Naysayers' and the work Respondology does makes sure those with hateful words aren’t heard at all."
Don’t just post.
Protect.
Schedule a demo with us today for immediate comment moderation.