Product Pricing Plans
Turn comments into insights and action – customize your plan to protect your brand and maximize your impact on social media.
Instant social media comment moderation
All Moderate plans include:
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Facebook, Instagram, TikTok, Youtube, LinkedIn, & Threads
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Unlimited comments
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Unlimited social handles & ad accounts
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Unlimited team seats
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SOC 2 compliance
ALL PLANS BILLED ANNUALLY
GET A DEMOStandard
Effective protection across organic & paid
Starting at $1,500/mo
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Keyphrases & business rules
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Generative AI
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Human review
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Millisecond moderation
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Real-time reporting
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Organic + paid social initiatives
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Image & gif auto-removal
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30 day historical data export
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User access management
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English only
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Client success support
Plus
Advanced protection across organic & paid
Everything in Standard
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Image & gif AI review
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90 day historical data export
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Deep post & profile analysis
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Unlimited AI moderation rules
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Real-time reporting
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Sentiment scoring
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100+ languages moderated & translated
Enterprise
Ultimate protection across organic, paid, & influencer
Everything in Plus
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Influencer campaigns
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Unlimited historical data export
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Multi-organization management
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Single sign-on
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SMM platform integrations
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Instant comment insights for immediate action
All Discover plans include:
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Facebook, Instagram, TikTok, Youtube, LinkedIn, & Threads
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Unlimited comments
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Unlimited topics
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Unlimited team seats
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Alerts and email summaries
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SOC 2 compliance
ALL PLANS BILLED ANNUALLY
GET A DEMOStandard
Instant comment insights for owned social accounts
Starting at $1,000/mo
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Topic discovery & creation
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Semantic & boolean search
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Generative AI summaries
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Sentiment & emotion classification
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Real-Time analytics
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Data exporting
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Alerts & email summaries
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User access management
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English only
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Client success support
Plus
Advanced comment insights for owned & unowned social accounts
Everything in Standard
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Industry intelligence
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100+ languages analyzed & translated
Enterprise
Unlimited comment insights for owned & unowned social accounts
Everything in Plus
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Multi-Organization management
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Single sign-on
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Custom integrations
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Social Engagement at Scale
All Respond plans include:
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Instagram, Facebook, LinkedIn, & TikTok
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Unlimited comments
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Unlimited social handles & ad accounts
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Unlimited team seats
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SOC 2 compliance
ALL PLANS BILLED ANNUALLY
GET A DEMOStandard
Engage with your social community with smart agents.
Starting at $1,500/mo
- Assist & auto-pilot modes
- Community builder agent
- Brand voice configurator & tester
- High-profile user detection
- Multi-lingual responses
- User access management
- Client success support
- Assist mode AI-generated, brand-voice replies delivered for review and approval before posting to build confidence and maintain control.
- Auto-pilot mode Let your Respond agents reply on your behalf, following your brand voice and engagement rules with zero surprises.
- Community builder agent AI-powered agent that identifies community-building opportunities and generates authentic responses to celebrate fans, acknowledge compliments, and foster ongoing conversations.
- Unlimited agents Create multiple purpose-built agents across your social channels with one agent of each type per platform to match responses to conversation intent.
- Brand voice configurator Define and refine your brand's unique tone and style through an intuitive interface that guides AI-generated responses across all engagement.
- Unlimited brand voices Configure distinct brand voices for different platforms, campaigns, or clients to maintain consistent yet contextually appropriate engagement at scale.
- Brand voice tester Test and refine your brand voice configuration with real-time previews to ensure every response sounds authentic before deployment.
- High-profile user detection Automatic identification of verified accounts, influencers, and high-value users to enable strategic engagement decisions.
- Multi-lingual responses Engage audiences across languages with automatic comment translation and reply generation that enables small teams to manage global communities without multilingual staff.
- Multi-organization management Manage multiple organizations and their social media accounts from one interface.
- User access level management Role-based permissions with Enterprise and Organization admin controls to instantly add, remove, and manage user access across dashboards without requiring support assistance.
- Single sign-on SSO integration for single sign-on solution.
- SOC-2 compliance We’re proud to be SOC 2 tested and attested by the third-party auditing firm, Prescient Assurance. For more information, visit our Trust page.
- Custom integrations Custom-built integrations tailored to your specific platform or workflow needs.
FAQs
Which plan do I need?
The right plan for you depends on the size of your social presence (number of social assets), the level of moderation/comment insights you need, and the complexity of your requirements.
If you’re unsure of the products or tier that best suits your needs, we’re happy to help recommend the best plan for your business. Let’s chat.
How is your pricing determined?
Our pricing is determined by 3 factors:
- Number of Social Assets: Social assets are defined as organic and/or paid social accounts like Facebook Business Pages, Instagram Profiles, TikTok profiles, YouTube Channels, and LinkedIn Company Pages.
- Size of Social Assets/Ad Accounts: The size of social assets is determined by their follower count (not comment volume). The size of a paid social account is determined by the estimated annual media spend flowing through the ad account.
- Product Package/Tier: We offer Standard, Plus, and Enterprise package tiers that vary in price and offer different features to suit your needs.
What support is included in my plan?
All plans come with complimentary one-month customer onboarding with a dedicated Client Success Manager to ensure you’re set up for success. If you’d like to continue having ongoing support after your first month, it is an add-on you can add to your plan.
We 100% recommend adding Support to your plan. Our talented team will provide ongoing product training, monthly account check-ins, quarterly business reviews, necessary auditing, configuration, optimization, and basic reporting.
Let’s talk if you have specific support or reporting needs, and we can customize a plan for you.
How many social media accounts can I use?
As many organic, paid, and influencer accounts as you want! Your pricing is based on the number of social media handles you set up and there’s no limit per tier, giving you the flexibility to scale within your chosen plan.
Will my costs change if my comment volume increases?
Unlike other solutions, we do not charge based on comment volume. We understand that predictable and consistent billing is important to anticipate your investment.
You can rest assured your cost won’t skyrocket when you get larger comment volumes than expected.
Is my company’s data secure?
Yes, at Respondology, we take security and data privacy seriously. We’re proud to be SOC 2 tested and attested by the third-party auditing firm, Prescient Assurance. We’ve also developed comprehensive policies and processes to protect the information we handle. Explore the types of data we collect, how we manage and protect it, and our commitment to maintaining the highest standards of security and compliance on our Security & Data Privacy page.
How do I get started?
Getting started is simple. Just fill out the form below, and our team will reach out to understand your needs, provide a customized quote, and ensure a smooth setup. We’ll guide you through the process so you can start protecting your brand and gaining valuable comment insights right away.
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Let's Chat
Talk to our sales team to determine what plan is right for you and get a detailed quote.
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