Protect Clients with Respondology: Your Agency Solution

Marketing Agencies

Creative campaigns. Clean comments. Committed clients.

As an agency partner, your clients’ comment streams are your responsibility. Ensure complete protection and get actionable insights and analytics with Respondology.

Automatically hide brand-damaging, spam, and toxic comments across paid, influencer and organic social media in less than a second.

450+ brands, marketing agencies, and sports teams and leagues, trust their social presence (and sanity) to Respondology

Proactive client protection

Social Media Insurance for Your Client Roster

The next viral topic coming for clients’ brands is just around the corner. Respondology is built to keep up with the speed of social so you’re always prepared to keep your managed brands safe.

47%

associate toxic social comments with your brand

Adapt with actionable analytics

Custom Data and Insights Working for You

Maintaining brand safety on social media means constantly adapting to the non-stop shifts in conversation and society. Valuable insights allow you to quickly adapt your approach in real time.

98%

of abuse, spam, and bot comments automatically hidden

Protect your clients’ partnerships

Increase influencer impact

Safeguard the integrity of brand and influencer collaborations. Our software automatically filters out damaging or harmful comments on influencer posts, maintaining a healthy environment for brand-influencer partnerships to thrive.

37%

more abusive comments when influencers post vs. brand-owned content

Increase client satisfaction

24/7 Social Media Moderation Across Your Brands

Managing multiple social media accounts for brands is risky business without the right technology. Moderate at scale across paid and organic social media with our always-on platform and give your clients (and yourself) peace of mind.

49%

of social media comments are posted on nights and weekends

Expand your offering

Comprehensive Social Media Services

You provide best-in-class marketing and advertising services to your clients, and with Respondology that includes bringing brand protection on social media to the table. Impress your clients and increase your revenue when you partner with us.

98%

Respondology client retention rate

Explore How
We Help Your Industry

“Respondology’s technology has put the control back into the hands of our clients and, crucially, removed the podium from social comments from getting any further exposure or causing further damage. We’re incredibly happy with the results and relationship, as are our clients!”

Joshua Gornell, Head of Commercial Paid Social and Barter, EssenceMediacom

Protecting Hundreds of Brands and Billions of Followers

Our clients agree that The Mod™ is essential to their brand health and reputation on social media.

98%

Of abuse, spam and bot comments automatically hidden.

1B+

Followers protected.

300M+

Comments reviewed.

30+

Hours of team time saved weekly on manual moderation.

$750M+

Ad spend protected.

Case Study

How an International Health & Beauty Retailer Protects Ad Revenue and Brand Reputation

Learn how Respondology helps this international brand keep their comment sections free from counterfeit product links, spam, hate, and abuse with instant comment moderation.

Complete paid, organic, and influencer coverage

Instagram

Facebook

TikTok

YouTube

Threads

FAQs

How quickly does moderation occur?

Speed is essential for moderation as the longer a brand-damaging or hateful comment is visible the more damage it does. Our technology typically takes under one second to moderate a comment. If required, our team of humans typically makes a moderation decision in under thirty seconds.

Will this work with my existing social media management solution? Is this better for moderation?

Yes! Platforms like Hootsuite, Sprinklr, SproutSocial, and others provide important services that work well in conjunction with ours but only go so far with moderation. These solutions often require significant setup and maintenance of complicated workflows, or they require your team to be constantly moderating with them which isn’t scalable. Our solution sits right on top of social media management platforms, completely taking over the burden of moderation and freeing up your team to perform their other important work.

Will this work on my Influencer/Creator marketing campaigns?

Yes! Our platform can moderate both organic (creator posting on their account on your brand’s behalf) and paid (your ad account promoting a creator’s branded content) influencer/creator marketing campaigns across Facebook, Instagram, and TikTok.

Which languages do you support?

Our generative AI supports over 100 languages to ensure you’ve got complete coverage (including Morse Code and Klingon!)

What type and level of access do you need to my social media assets?

We utilize each social media platform’s official access & authorization flows (like Meta’s Business Suite & TikTok’s Business Center) to acquire the minimal amount of access to your social media assets our platform requires to power moderation. We do not need sensitive information like your logins and passwords.

How quickly can I get set up and start moderating?

Setup is simple and easy. Within a single thirty-minute onboarding session with one of our Account Managers, we can acquire access to your social media assets and configure your moderation to start protecting your brand within hours.

Should I worry about censorship?

Hiding brand-damaging, toxic, racist, or harmful comments on social media isn’t censorship but a practice of upholding community standards and protecting brand image. We believe it is a social media account owner’s right to enforce their community standards on their owned digital spaces just like they would in their physical spaces like a storefront or stadium. Audiences are free to post their opinions on their own social media presence but must defer to your standards if they post on yours.

Will I have access to account support?

Yes! An Account Manager will be assigned to you to get you up and running on our platform. Once live, your Account Manager will also continue to audit your moderation including making adjustments to ensure your moderation keeps up with the speed of social.

Are you SOC 2 Compliant?

Yes, Respondology is SOC 2 compliant. We have received our SOC 2 Type II certification, demonstrating our commitment to security and data privacy. Our comprehensive security policies and practices are designed to ensure the security, confidentiality, availability, privacy, and processing integrity of our clients’ data. For more detailed information about our data protection measures and to request a copy of our SOC 2 audit report, please visit our Security & Data Privacy page or contact us directly.

Turn talk into action

Schedule a demo with us today for immediate comment moderation and intelligence.