respondology mark

Fashion & Beauty

Makeover your comment streams.

Hide dupe links, spam, attacks on your brand, sexism, racism, body shaming, and more on paid and organic social streams in less than a second.

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Take control of your social media and protect your brand, influencers, and audience with customizable, fast, and results-driven social media comment moderation software.

Leading fashion and beauty brands and marketing agencies trust their social presence (and sanity) to Respondology

Fenty logo
snow dental logo
essence mediacom logo
Fenty logo
snow dental logo
essence mediacom logo
Protect your budget

Prove social is an investment, not a gamble

Don’t let comment sections tank your ROAS and spike your CPA. Hide dupe links, spam, attacks on your brand, and toxicity in less than a second and optimize your budget and return.

27%

a global cosmetics company’s CPA dropped by 27%

Protect your brand

Own your brand voice

Your audience wants to hear from you, not the voices of unwelcome trolls. Protect your brand and influencers from the next unpredictable and inevitable viral controversy with fully customizable comment moderation.

47%

of audience members associate toxic social comments with your brand

Protect your time 

Always on so you don’t have to be

Automated social media comment moderation takes the burden of manual moderation off of everyone, freeing up time for engagement, audience growth, and interaction.

49%

of social media comments are posted on nights and weekends

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“Respondology has made a tremendous difference in maintaining the integrity of our brand and enabling our customer experience team to refocus their energy on actual customer requests, rather than constantly hiding vulgar comments.”

VP, eCommerce, Snow Premium Oral Care Company

Brand Risk
by the Numbers

$2.5B

Average annual spend on social media advertising by beauty and fashion brands.

47%

Percent of audience members who associate toxic comments directly with you brand.

240%

Increase in social media abuse.

500%

Increase in spam and bots.

Complete paid, organic, and influencer coverage

Instagram

Facebook

TikTok

YouTube

LinkedIn

Threads

Case Study

Leading Lingerie Brand Eliminates Body Shaming & Hate

This company has hugely impacted the fashion world, advocating for greater inclusivity in underwear for all bodies. They need their comments section to align with their brand mission and values, and Respondology is making their goals a reality.

Read Case Study

Case Study

Top Subscription Fashion Brand Manages Product Bashing and Body Shaming

This brand’s fans love their products and enthusiastically share unboxing videos of their monthly hauls on social, but the brand’s social media team has struggled to keep up with product bashing, body shaming, and trolling comments threatening fans and revenue. They’re solving the problem with Respondology.

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FAQs

Speed is essential for moderation as the longer a brand-damaging or hateful comment is visible the more damage it does. Our technology typically takes under one second to moderate a comment. If required, our team of humans typically makes a moderation decision in under thirty seconds.
Yes! Platforms like Hootsuite, Sprinklr, SproutSocial, and others provide important services that work well in conjunction with ours but only go so far with moderation. These solutions often require significant setup and maintenance of complicated workflows, or they require your team to be constantly moderating with them which isn’t scalable. Our solution sits right on top of social media management platforms, completely taking over the burden of moderation and freeing up your team to perform their other important work.
Yes! Our platform can moderate both organic (creator posting on their account on your brand’s behalf) and paid (your ad account promoting a creator’s branded content) influencer/creator marketing campaigns across Facebook, Instagram, and TikTok.
Our generative AI supports over 100 languages to ensure you’ve got complete coverage (including Morse Code and Klingon!)
We utilize each social media platform’s official access & authorization flows (like Meta’s Business Suite & TikTok’s Business Center) to acquire the minimal amount of access to your social media assets our platform requires to power moderation. We do not need sensitive information like your logins and passwords.
Setup is simple and easy. Within a single thirty-minute onboarding session with one of our Account Managers, we can acquire access to your social media assets and configure your moderation to start protecting your brand within hours.

Hiding brand-damaging, toxic, racist, or harmful comments on social media isn’t censorship but a practice of upholding community standards and protecting brand image. We believe it is a social media account owner’s right to enforce their community standards on their owned digital spaces just like they would in their physical spaces like a storefront or stadium. Audiences are free to post their opinions on their own social media presence but must defer to your standards if they post on yours.

Yes! An Account Manager will be assigned to you to get you up and running on our platform. Once live, your Account Manager will also continue to audit your moderation including making adjustments to ensure your moderation keeps up with the speed of social.

Yes, Respondology is SOC 2 compliant. We have received our SOC 2 Type II certification, demonstrating our commitment to security and data privacy. Our comprehensive security policies and practices are designed to ensure the security, confidentiality, availability, privacy, and processing integrity of our clients’ data. For more detailed information about our data protection measures and to request a copy of our SOC 2 audit report, please visit our Security & Data Privacy page or contact us directly.

Turn talk into action

Schedule a demo with us today for immediate comment moderation and intelligence.

Book a Demo