respondology mark

Consumer Brands

Secure, immediate brand protection

Respondology is social media comment moderation software that hides brand-damaging, spam, and toxic comments in less than a second.
consumer buying online
Play Video about consumer buying online

Spend less time moderating and more time connecting on your paid and organic social media channels.

consumer buying online
Play Video about consumer buying online

Spend less time moderating and more time connecting on your paid and organic social media channels.

Leading brands and marketing agencies trust their social presence (and sanity) to Respondology

Brand protection ensured

Smart moderation for brand integrity 

Protect your brand’s reputation instead of putting it at risk on social media. Our smart moderation keeps your social space respectful, engaging, and aligned with your brand values and voice.

47%

associate toxic social comments with your brand

Align influencers with your brand

Increase influencer impact

Safeguard the integrity of your collaborations. Our software automatically filters out negative or harmful comments on influencer posts, maintaining a healthy environment for brand-influencer partnerships to thrive.

37%

more abusive comments when influencers post vs. brand-owned content

Efficient workflow, time saved

Streamline moderation, maximize time

No more switching between platforms, tools, and applications to moderate social media comments across your brands. Our software gives you a single view across all of your handles, making it easy to know what comments have been analyzed, hidden, or posted, saving you and your teams valuable time.

30+hs

Respondology saves 30+ hours per week of staff time

Protecting Hundreds of Brands and Billions of Followers

Our clients agree that The Mod™ is essential to their brand health and reputation on social media.

Small Green Rectangle

98%

Of abuse, spam and bot comments automatically hidden.

1B+

Followers protected.

225M+

Comments reviewed.

30+

Hours of team time saved weekly on manual moderation.

$750M+

Ad spend protected.

Case Study

Leading Athletic Apparel Company Protects Revenue & Enhances Online Safety with Comment Moderation​

Learn how Respondology helped this consumer brand protect their social media accounts from illegal resellers, trolls promoting body shaming and bigotry, and sexualized comments on posts featuring child models.

Complete paid, organic, and influencer coverage

fb logo dotted line
youtube logo dotted line
tiktok logo dotted line

FAQs

Small Yellow Rectangle

Speed is essential for moderation as the longer a brand-damaging or hateful comment is visible, the more damage it does. Our technology typically takes under one second to moderate a comment. If required, our team of humans typically makes a moderation decision in under thirty seconds.

Yes! Platforms like Hootsuite, Sprinklr, SproutSocial, and others provide important services that work well in conjunction with ours but only go so far with moderation. These solutions often require significant setup and maintenance of complicated workflows, or they require your team to be constantly moderating with them which isn’t scalable. Our solution sits right on top of social media management platforms, completely taking over the burden of moderation and freeing up your team to perform their other important work.
Yes! Our platform can moderate both organic (creator posting on their account on your brand’s behalf) and paid (your ad account promoting a creator’s branded content) influencer/creator marketing campaigns across Facebook, Instagram, and TikTok.
We moderate comments in 28 languages, including: Arabic, Chinese, Croatian, Danish, Dutch, English, French, German, Italian, Japanese, Korean, Norwegian, Persian, Polish, Portuguese (Brazilian & European), Russian, Serbian (Lat + Cyrillic), Spanish (LATAM & European), Swedish, Tagalog, Turkish, Ukrainian, Vietnamese, Welsh, Zulu
We utilize each social media platform’s official access & authorization flows (like Meta’s Business Suite & TikTok’s Business Center) to acquire the minimal amount of access to your social media assets our platform requires to power moderation. We do not need sensitive information like your logins and passwords.

Setup is simple and easy. Within a single thirty-minute onboarding session with one of our Account Managers, we can acquire access to your social media assets and configure your moderation to start protecting your brand within hours.

Hiding brand-damaging, toxic, racist, or harmful comments on social media isn’t censorship but a practice of upholding community standards and protecting brand image. We believe it is a social media account owner’s right to enforce their community standards on their owned digital spaces just like they would in their physical spaces like a storefront or stadium. Audiences are free to post their opinions on their own social media presence but must defer to your standards if they post on yours.

Yes! An Account Manager will be assigned to you to get you up and running on our platform. Once live, your Account Manager will also continue to audit your moderation including making adjustments to ensure your moderation keeps up with the speed of social.

Don’t just post.
Protect. 

Schedule a demo with us today for immediate comment moderation.