Instant comment insights for
immediate action
Discover analyzes and summarizes conversations happening across your social comments in real-time. Where social listening goes broad, Discover goes deep, giving you the ability to turn talk into action.
30-seconds or less to actionable comment data
Get actionable insights & alerts in seconds
- Utilize advanced search capabilities for topic research and trend monitoring
- Immediately receive email notifications on incidents, threats, or even spikes in comment volume
- Custom alerts offer only the info you need without clogging your inbox
Isolate trends & topics with semantic search
- Our AI-powered search understands natural human language, delivering highly accurate results
- Easily isolate trends and topics without needing to use exact keywords
- Use custom filters to narrow your search and sharpen your results
Accelerate marketing decisions with real-time analytics
- New comments are aggregated into your insights in minutes
- Analyze sentiment, emotion, and comment volume data to strengthen your sales-driven strategies and decision-making
- Stay on top of emerging issues with real-time daily alerts
See organic, paid, & influencer campaign comments in one spot
- Search across all your social comments in one place
- Gain a holistic view of your audience, regardless of the platform they use
- Insights can be generated for organic, paid, and influencer marketing campaigns
Surface topics & get accurate insights with generative AI
- Concentrates any volume of comments into concise AI summaries
- Generates high-quality, accurate sentiment analysis into plain, actionable language (hint: if you’re re-classifying sentiment data, you’re not using the right tool)
- Trending Topics highlights emerging discussions you might not be aware of
Know what people are saying to you (not just about you)
Comments are where your audience goes to speak directly to you. In 30-seconds or less, pinpoint the topics they’re discussing (and how they feel about them) and instantly summarize high volumes of comments for timely intelligence delivered straight to your inbox.
Discover
Traditional social listening tools
Powerful semantic search
Stop struggling with clunky keyword matching and use intuitive AI-powered semantic search that understands context and meaning effortlessly and delivers the relevant social comments you need.
Proactive vs reactive insights
Discover is your ultimate comment analytics partner, saving you time by intelligently analyzing comments at any scale to surface the most meaningful topics and insights in your dashboard or sent straight to your inbox.
Comprehensive comment-based perspective
Analyze every comment, everywhere—Discover unifies data from organic, paid, and influencer campaigns, delivering a complete view of your social comment landscape.
Insights now, not later
Discover keeps up with the speed of social, delivering meaningful insights in under 30 seconds—no analytics expertise needed.
Stop ignoring the focus group
in your comments
Powered by advanced AI and semantic search, Discover aggregates and analyzes comments across platforms and summarizes the discussion happening in your comment sections across paid, organic, and influencer campaigns giving you the focus group of your dreams.
YouTube
TikTok
450+ brands, marketing agencies, and sports teams and leagues, trust their social presence (and sanity) to Respondology
FAQs
What is a Comment Activation Platform (CAP), and how does it help marketers?
A CAP helps marketers protect brand reputation and uncover high-value conversations by moderating toxic comments, removing invasive spam & bots and discovering key topics, sentiment, and emotion in comment sections that drive marketing strategy and audience engagement.
What social media platforms does Respondology support?
We support major platforms, including Facebook, Instagram, TikTok, LinkedIn, and YouTube, ensuring comprehensive coverage of your brand’s social media presence.
Will this work with my existing social media tools?
Platforms like Hootsuite, Sprinklr, SproutSocial, and others provide important services that work well in conjunction with ours. Where they provide seamless management of all content, we provide seamless activation of the comment sections that help marketers moderate and learn from their communities. Our solution sits right on top of social media management platforms, completely taking over the burden of moderation and comment analysis, freeing up your team to perform their other important work.
What types of social campaigns does this work on?
Our platform works on paid, organic, and influencer ( both creator posting on their account on your brand’s behalf and your ad account promoting a creator’s brand and content) campaigns across Facebook, Instagram, TikTok, YouTube (organic posts only), and LinkedIn.
What type and level of access do you need to my social media assets?
We utilize each social media platform’s official access & authorization flows (like Meta’s Business Suite & TikTok’s Business Center) to acquire the minimal amount of access to your social media assets our platform requires to power comment moderation and analysis. We do not need sensitive information like your logins and passwords. We also won’t have access to DMs.
How quickly can I get set up and start moderating?
Setup is simple and easy. Within a single thirty-minute onboarding session with one of our Client Success Managers, we can acquire access to your social media assets and configure your moderation to start protecting your brand within hours.
Will I have access to account support?
Yes! A Client Success Manager will be assigned to you to get you up and running on our platform.
Are you SOC 2 Compliant?
Yes, Respondology is SOC 2 compliant. We have received our SOC 2 Type II certification, demonstrating our commitment to security and data privacy. Our comprehensive security policies and practices are designed to ensure the security, confidentiality, availability, privacy, and processing integrity of our clients’ data. For more detailed information about our data protection measures and to request a copy of our SOC 2 audit report, please visit our Security & Data Privacy page or contact us directly.
Turn talk into action
Schedule a demo with us today for immediate comment moderation and intelligence.